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Cognitivism in the Workplace

This project explores how principles of cognitivist learning theory can be applied to workplace training through scenario-based learning. I designed an interactive module where learners navigate realistic workplace situations, make decisions, and receive tailored feedback that strengthens problem-solving and critical thinking skills.

 

The experience emphasises knowledge processing, reflection, and transfer to real-world tasks, demonstrating how cognitive strategies enhance learning effectiveness in professional settings.

Project Overview

A short interactive course introducing Cognitivism through a barista’s real-world learning in a coffee shop. Learners navigate a workplace scenario that highlights information processing, memory strategies, and scaffolding, showing how cognitivist principles support skill development.

 

Audience

This microlearning course was designed for adult learners in corporate or training environments who are new to learning theory. It introduces the concept of Cognitivism through a relatable, real-world lens, using a coffee shop as the workplace scenario to bring abstract theory to life.

 

Responsibilities

I independently designed and developed this short-form eLearning course in Articulate Storyline, responsible for:

  • Instructional design, scripting, and storyboarding

  • Designing all visual assets and interactions

  • Building branching scenarios to support knowledge application

  • Writing content to align cognitive theory with workplace examples

 

Tools Used

Articulate Storyline (course design)

Adobe Illustrator (storyboarding and visual assets)

Miro (interaction mapping)

Image of Coffee Machine

The Problem

Learning theories like Cognitivism can be difficult to grasp for those without an academic background in education or psychology.

 

Traditional instruction often lacks relatable context, making it hard for learners to apply these concepts in their day-to-day work or training sessions.

The Solution

I created an engaging microlearning course that teaches the core principles of Cognitivism through a familiar scenario: the daily operations of a coffee shop.

 

Learners follow a new barista’s journey and make decisions that align with how information is received, processed, and retained.

 

The short format and scenario-based structure allow learners to absorb theory quickly and meaningfully, making it an ideal addition to staff onboarding.

Laptop with course screen on table with cup of coffee

Tryout the Course Here

The Process

Concept Development
  • Identified key Cognitivist principles (e.g., schema, memory processes, mental models)
  • Designed a workplace scenario that naturally illustrates those ideas
 
Storyboarding & Design
  • Mapped out the course flow as a series of decision points in a coffee shop setting
  • Developed a relatable narrative around a trainee barista learning new tasks
Course Storyboard Layout
Development in Storyline
  • Built interactive branching pathways simulating learning moments
  • Used subtle animations and guided narration to support knowledge construction Included simple formative checks to reinforce learning without cognitive overload  
Mood Board & Style Guide
The course used a warm, inviting visual tone to reflect the coffee shop setting. Colours, illustrations, and fonts were designed to feel casual yet structured, mirroring the balance between workplace realism and cognitive clarity.
Image of brand colours and graphics for course

Key Features

  • Scenario-Based Learning: Coffee shop environment grounds abstract theory in daily work
     

  • Branching Interactions: Learners make choices to see Cognitivist principles in action
     

  • Microlearning Format: Designed to be completed in under 10 minutes
     

  • Custom Visuals: Theme coherence across characters, environment, and buttons Built-in
     

  • Feedback: Instant responses to learner decisions tied back to theory

What I Learned

  • Even complex theory can be made accessible with the right metaphor and scenario
     

  • Branching interactions are powerful tools for modelling mental processes
     

  • Visual cohesion and tone contribute heavily to learner comfort and attention

Barista using coffee machine
Group of people in a meeting with course displayed on iPad in persons hand

Future Goals

I would like to extend this course into a "Basics of Learning Theories" series, using different environments to explore Behaviorism, Constructivism, and Connectivism.

 

I'd also like to add optional reflections or discussion prompts for facilitated group delivery, and eventually incorporate xAPI tracking for learning analytics.

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©2025 by clarabowman

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